Online Activations
If the server is connected to the internet, online activation can be used to license the server.
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Open the web UI and navigate to Navigation Menu > Licensing.
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Enter the License ID, Activation Code, and an Installation Name to identify the server.
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Select the Enable online activation checkbox.
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Select Activate.
Offline Activations
If the server is not connected to the internet, offline activation must be used to license the server.
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Open the web UI and navigate to Navigation Menu > Licensing.
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Enter the License ID, Activation Code, and an Installation Name to identify the server.
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Select Activate.
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To validate the license, the server will download a .zip file containing a license request. Transfer the file to a computer with internet access, unzip it, and double-click it to open it in a web browser.
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Select the Download button to download the response. See the figure below.
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Transfer the file to the offline InsightCM server.
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Select Upload and upload the license file.
With InsightCM now installed on the server, setup of equipment assets in the software can begin.
Refreshing a License
If the InsightCM license has been updated to include more features, the license on the server must be refreshed to apply those changes. Follow the offline or online activation instructions above, but instead of selecting Activate, select Refresh.
Submit your questions or requests using the Support Ticket Submission form.