Issue Details
Each InsightCM device exposes diagnostic endpoints on port 8002 that let you check firmware, connection, hardware, hostname, and log information directly from a web browser. This is the reference material that the Test Connection article points to for the Hardware test (hardwareInfo) and that the invalid-configuration article points to for reviewing log files.
The reference applies to InsightCM (all current versions) running on devices that use National Instruments (NI) CompactRIO (cRIO) hardware controllers and supported C Series modules.
Prerequisites
- The device IP address.
- A web browser on a computer with network access to the device on port 8002.
Instructions/Solution
1. Diagnostic Endpoints
Replace <IP_Address> with the device IP. All endpoints are served on port 8002.
| Endpoint | URL |
|---|---|
| Firmware info | http://<IP_Address>:8002/device/FirmwareInfo |
| Connection info | http://<IP_Address>:8002/device/connectioninfo |
| Hardware info | http://<IP_Address>:8002/device/hardwareInfo |
| Hostname | http://<IP_Address>:8002/device/hostname |
| Log files | http://<IP_Address>:8002/device/logfiles |
| Reboot log | http://<IP_Address>:8002/device/rebootLog |
2. How to Use Them
Paste the URL into a browser from a machine that has network access to the device, replacing <IP_Address> with the device IP. These endpoints are useful for confirming firmware and hardware during the Test Connection (Test 4 — Hardware) and for reviewing log files when clearing an invalid configuration.
Outcome
You have queried the correct diagnostic endpoint and retrieved the device information you needed — firmware, connection, hardware, hostname, or logs — without additional tools.
Related Articles
How to Deploy and Troubleshoot an InsightCM Device (Procedure Index)
Troubleshooting the InsightCM Test Connection (4 Tests)
Clearing an Invalid Configuration on an InsightCM Device
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