When an organization purchases an InsightCM™ License, an approved email address is associated with the order as the "Designated Software Recipient".
Note
If an organization's Designated Software Recipient is unknown, email Support@Cutsforth.com for support. Please reference the Purchase Order number that was used to purchase the InsightCM™ License.
That person will receive an email with a download link to the software package. Once that person receives the email, follow the instructions below:
-
Click on the download link provided in the email.
-
Enter the approved Authorized Software Recipient's email address.
-
Click Submit.
-
Retrieve the 6-digit authorization code sent to that email address.
-
Enter the code and agree to the terms & conditions (see the figure below).
Note
If a personal device is used for this process, leaving "Remember Me" checked will make it easier to log in in the future. If a shared device is used, it is best to uncheck this box.
-
Click Submit.
-
Click on the folder labeled with the version of software for download.
-
Click on the .iso file type to begin the download.
Note
The file is 8 GB or larger. Download time will vary based on the internet connection.
Submit your questions or requests using the Support Ticket Submission form.