How can I confirm if a sensor is already paired and where it is paired to?
Return to the main screen of the controller, single-press the button on the BHS sensor in question and that sensor’s brush location icon will flash with a blue border for a few seconds. If none of the brush location icons flash, that sensor is not paired to any of the brush location icons.
Can a new BHS be installed on a used brush?
Yes, both a new BHS and a used BHS with battery life remaining can be installed on new and partially used brushes alike. Remember, in both cases, to single-press the sensor button after the sensor and brush are installed in the holder, but before it is installed onto the generator, to reset the brush length data.
How long does a BHS battery last?
The expected battery life of the sensors is 2 years or longer and may vary depending on environmental conditions and the user-set measurement intervals. The brush location icon will show a low battery warning roughly 30 days prior to the end of the BHS battery life. The storage battery life is roughly 10 years.
What is the “Clear Brush Length Warnings” button on the brush detail screen for?
When a brush length falls below the threshold set in the CONFIG screen, that brush data icon will turn pink, and then red if it falls below 0%. If the brush length is no longer below the user-set threshold, but the pink/red condition still persists, pressing this button will reset the icon back to gray.
What do the different color warnings mean in the Brush Data Icon?
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What do I do if I see “No Data” on a brush location icon?
Attempt the following troubleshooting steps in this order:
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Press the button on the associated sensor once, and watch the BCM screen to see if the location in question updates with data within a few seconds.
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Unpair and re-pair the BHS following the instructions under Pairing a Brush Health Sensor, then wait for the measurement interval to pass (default is three hours) to see if the location begins showing data.
If steps 1-2 are not successful, please submit a support request at Cutsforth.com/Support.
What does the symbol on the brush location icon mean?
The symbol indicates that attention is needed on that brush location, though it can mean a number of different things, from an abnormal brush length reading to a sensor not being connected to the BCM System. Clicking on the brush location icon can yield some information about this alert in some cases, but for the most detailed information, you can export the system logs (see section 13.2). If the alert is associated with a condition that is no longer present, pressing the "Clear Brush Length Warnings" button on the brush details screen will clear this alert.