1. Cutsforth Support
  2. Brush Condition Monitoring
  3. Frequently Asked Questions

Brush Condition Monitoring FAQ

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Brush Condition Monitoring FAQ

  1. Which brush holders are compatible with Cutsforth™ Brush Condition Monitoring (BCM)?

    The monitoring system only works with Cutsforth™ EASYchange holders.

  2. Are the Cutsforth™ Brush Condition Monitoring sensors wireless?

    Yes, they wirelessly connect to an easy-to-read touchscreen user interface and the control room via PI or InsightCM™.

  3. What is the standard lead and installation time for Cutsforth™ Brush Condition Monitoring?

    Brush Condition Monitoring is a simple and minimally invasive installation, usually completed within one eight-hour shift. Sensors fit easily inside EASYchange® brush springs, wirelessly talking to the monitors and plant personnel. If plants already own EASYchange® holders, BCM installation is even easier and quicker.

  4. How long does the sensor last in the Brush Condition Monitoring system?

    The operational battery life of the sensors is 2+ years, but may vary depending on the user-defined measurement interval and environmental temperature. The BCM system will display a low battery warning roughly 30 days prior to the end of the battery’s life.

  5. Should we change the Brush Health Sensor (BHS) every time we change a brush?

    The Brush Health Sensor does not need to be replaced with each brush change. The sensors should be replaced at the end of their battery life.

  6. How do I pair a sensor?

    Touch the brush location icon on the screen where the sensor will be installed. Touch “Press to Pair New Sensor” on the screen. Press the rubber button on the sensor once. You will receive a confirmation message on the screen when the BHS has successfully paired.

  7. How do I unpair a sensor?

    Press and hold the rubber button on the Brush Health Sensor for roughly 3 seconds. The sensor is unpaired once the lights on the sensor, opposite side of the button, flash 3 times.

  8. How can I confirm if a sensor is already paired and where it is paired to?

    While viewing the main screen of the BCM system, single press the button on the BHS in question and that sensor’s brush location icon will flash with a blue border for a few seconds. If none of the brush location icons flash, that sensor is not paired to any of the brush location icons.

  9. Can a new BHS be installed on a used brush?

    Yes, both new BHS and used BHS with battery life remaining can be installed on new and partially used brushes alike. In both cases, remember to single press the sensor button after the sensor and brush are installed in the holder, and before it is installed onto the generator, to reset the brush length data.

  10. What is the “Clear Brush Length Warnings” button on the brush detail screen?

    When a brush length gets below the user-set threshold set in the CONFIG screen, that brush location icon will turn red. Pressing this button will clear the warning, provided that the alarm condition is no longer present.

  11. What do I do if I see “No Data” on a brush location icon?

    Attempt the following troubleshooting steps in this order:

    • Press the button on the associated sensor once and watch the BCM screen to see if the location in question updates with data within a few seconds.

    • If step 1 is unsuccessful, unpair and re-pair the BHS following the instructions listed above then wait for the measurement interval to pass (default is one hour) to see if the location begins showing data.

    • If steps 1–2 are not successful, please submit a support request using the Support Ticket Submission form.

Do you need more help?

Submit your questions or requests using the Support Ticket Submission form.

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