Follow the steps below to install the InsightCM™️ software:

  1. Double click the installer ISO to mount it.

  2. Run InsightCM.exe.

  3. Proceed through the installation dialog until you reach the Data page. If desired, specify custom directories for the Database Folder and Data Folder. If upgrading from a previous version of InsightCM, ensure that the installer properly detected the correct directories.

  4. Proceed to the Summary page and select Install.

  5. A server reboot might be required during installation. If prompted, select Restart and wait for the server to reboot. Sign back into the same user account you were using previously and the installation will proceed automatically.

  6. After the installation is completed, select Launch InsightCM and confirm the web UI successfully launches.


InsightCM stores data in both a central database and as files on disk. By default, data is automatically moved from the Database to the Data directory after 30 days. This archiving process results in better performance by decreasing memory used by the InsightCM database and more uniform load time for viewing data in the Data Viewer. The archived data can still be accessed in the Data Viewer. By default, the following directories are used:

  • Database Directory: C:\ProgramData\Cutsforth\InsightCM\MongoDB

  • Data Directory: C:\ProgramData\Cutsforth\InsightCM\Files

For optimal performance, Cutsforth recommends using separate SSDs for each data directory. Custom directory locations can be specified when installing InsightCM.

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