When your organization purchases an InsightCM™ License, an approved email address is associated with the order as the "Designated Software Recipient".

Designated Software Recipient

If you do not know who your organization's Designated Software Recipient is, email Support@Cutsforth.com for support. Please reference the Purchase Order number that was used to purchase the InsightCM™ License.

That person will receive an email with a download link to the software package. Once that person receives the email, follow the instructions below:

  1. Click on the download link provided in the email.
  2. Enter the approved Designated Software Recipient's email address.mceclip2.png
  3. Click Submit.
  4. Retrieve the 6-digit authorization code sent to that email address.
  5. Enter the code and agree to the terms & conditions (see the figure below).
    • Note: If you are using a personal device for this process, leaving "Remember Me" checked will make it easier to log in in the future. If you are using a shared device, it is best to uncheck this box.
  6. Click Submit.mceclip4.png
  7. Click on the folder labeled with the version of software you want to download.
  8. Click on the .iso file type to begin the download.
    • Note: The file is 8 GB or larger. Download speed will vary based on your internet connection. 
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