The following upgrade instructions apply to servers running InsightCM 3.8.5 or higher. Please contact Cutsforth Support to upgrade InsightCM versions prior to 3.8.5.
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Backup your server by stopping the NI InsightCM 3.X and NI InsightCM MongoDB services and copying “C:\ProgramData\Cutsforth\InsightCM” to a safe location. If InsightCM is configured to use non-default Database and Data File directories, backup those directories too.
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Restart the services.
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Run the installer.
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Open a web browser and navigate to http://localhost:82/icm or https://localhost:482/icm to confirm that the upgrade was successful. Clear the cache on your web browser to prevent the browser from being redirected to the previous version of InsightCM's web application. Refer to browser-specific documentation to clear the cache.
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Browse to the Assets page and confirm that the Asset tree was imported correctly.
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Browse to the Device page and confirm that the device channels are mapped to the Asset tree correctly.
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Update Condition Monitoring devices applications and connect to the InsightCM Server:
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Browse to the Software tab on the Devices page.
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Select a group of ten devices that you want to update and select Update Application. Check the configuration status of the device to see when the update finishes and the devices' Deployment Status will display Succeeded once complete.
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Repeat this process for the next group of ten devices until all devices are updated.
Note
Custom units may not be imported and must be re-added manually after upgrading.
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